Burlington Convalescent Hospital, situated in Los Angeles, California, is a nursing home facility that provides care and medical support to its residents. As a healthcare provider certified by Medicare and Medicaid since August 1, 1974, the hospital accommodates up to 115 occupants. The facility is equipped to offer resident and family counseling services, aiming to assist in the adaptation to long-term care environments. However, despite these offerings, reviews from residents and their families highlight several areas of concern regarding the quality of care and facility management.
The care services available at Burlington Convalescent Hospital include typical nursing home offerings, with a focus on medical support and daily living assistance. However, feedback from residents and their family members reveals notable issues in service delivery. Commonly reported problems include delayed or unaddressed responses to call button requests, particularly during night shifts, indicating a lack of staff responsiveness. The facility has also been described as inadequately maintained, with insufficient amenities such as central air conditioning, a lack of comprehensive shower facilities for residents with disabilities, and cleanliness problems. Moreover, there have been credible allegations concerning theft of personal belongings, and reports of negligence, raising concerns about security and accountability within the facility. Additionally, interactions with staff members are described as unprofessional, with reports of them being rude and making excuses for lapses in care. The process for families to access residents is criticized for being overly bureaucratic, contributing to frustration. Some families have reported feeling the need to provide financial incentives to ensure adequate attention and care for their loved ones, highlighting concerns about the efficacy and professionalism of the facility’s operations.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $6,045. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.