CalOaks Senior Living in Riverside, CA, is designed to support residents who primarily require assisted-living care. This facility offers a range of services intended to accommodate the everyday needs of its residents. Despite its intended services, reviews indicate that the level of care and facility conditions are critically lacking.

For residents with diabetes, the facility is equipped to handle basic care needs but has reported issues with medication management that have led to overmedication instances. For individuals with incontinence or those requiring ambulatory care, typical support services are available, but there are significant concerns about hygiene and cleanliness within the environment, which are crucial for these care types. Memory Care is part of the services provided, but critics note neglectful and unresponsive caregiving, which can negatively impact residents with cognitive impairments. The facility includes a barber and beauty salon for personal grooming needs. Hospice services are available to provide end-of-life care. Medication management is a core offering, but numerous reviewers have raised alarms about errors and lack of proper management, resulting in adverse effects on residents.

Transportation services are offered through complimentary transportation provided by CalOaks Senior Living. These services aim to facilitate both medical appointments and various non-medical purposes, enhancing residents’ access to necessary external engagements.

Resident and family reviews overwhelmingly paint a negative picture of the facility. Many have expressed concerns over a range of issues, including overmedication of residents, which sometimes resulted in medical interventions. Hygiene and cleanliness are recurring concerns, with reports of unsatisfactory sanitary conditions, including sightings of pests. The behavior of caregivers is frequently described as rude and unhelpful, disappointing expectations of attentive care. Administrative issues are also highlighted, particularly difficulties in communication and accountability, which is compounded by an unresponsive management team. Though there is mention of friendly staff, this has been overshadowed by more critical evaluations of care and service quality.

Costs at this community start at $2,660 and range up to $9,050. The average price in the community is $5,855, which is more than the average price in the area of $5,823. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.