Regency At Westland, located in Westland, MI, is a senior living community that provides a range of services including skilled nursing, rehabilitation, and long-term care. It is designed to cater to individuals recovering from surgery, illness, or injury, offering personalized care plans tailored to the specific needs of each resident. The facility supports a wide spectrum of health and wellness services, accommodating diverse linguistic preferences with English, French, Vietnamese, Spanish, Chinese, and German-speaking staff available to assist residents. The community also includes features such as quiet care innovations and an electronic medication administration record system to ensure accurate and timely delivery of medications.
The medical care offerings at Regency At Westland encompass a variety of programs to support overall wellness. These include routine wellness checks, management of conditions such as carpal tunnel syndrome, arthritis, and depression, as well as specialized care like ostomy care and oxygen therapy. Dental care is provided, alongside access to a pharmacy for seamless medication procurement. In addition, the facility offers extensive physical therapy and pulmonary rehabilitation programs to aid in the recovery and rehabilitation of residents. For those requiring palliative care, hospice services are available, and respite care can be arranged to support caregivers needing temporary relief. Mental wellness programs accompany these services, with yoga available as part of the health and wellness programs to promote holistic well-being.
Despite these offerings, reviews have highlighted significant inconsistencies in service quality at Regency At Westland. Feedback frequently mentions issues with inadequate staffing levels, long delays in assistance, medication errors, and communication challenges, impacting the standard of bedside care. Bathing and hygiene services are noted for irregular management, and there are reports of unprofessional behavior among the staff. Conversely, some positive aspects are noted, including the cleanliness of the facility, effective support from physical therapy staff, and a comforting admission process led by courteous individuals. However, these positive comments are often eclipsed by the pattern of negative experiences reported by residents and their families. As such, prospective residents and their families are advised to consider both the services offered and the feedback noted when evaluating this care option.
Costs at this community start at $1,550 and range up to $7,665. The average price in the community is $4,608, which is less than the average price in the area of $5,020. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.