Canterbury Center, located in Shepherdstown, West Virginia, is a facility that offers nursing home services in addition to assisted living. The center is designed to cater to the various healthcare and lifestyle needs of its residents, with a particular focus on providing specialized care and support. Certified by Medicare and Medicaid, Canterbury Center has been a participant in these programs since July 1, 2002, ensuring that residents receive standardized care under federal guidelines.
The medical and therapeutic services at Canterbury Center are comprehensive, including occupational therapy, physical therapy, speech therapy, and wound care, which are tailored to support residents' rehabilitative and everyday needs. The center employs qualified nurses and therapists who play a crucial role in the administration of these services. Pain management and podiatry services are also offered to address specific health concerns. Residents in need of dental care and dialysis can receive these treatments on-site, emphasizing convenience and continuity of care. The facility additionally provides hospice and memory care, which are critical for individuals requiring end-of-life care and those with dementia-related conditions. Additional amenities include laundry and dry cleaning services, a barber/beauty salon, and resident/family counseling to support the wellbeing of both residents and their families. With 61 occupants currently, Canterbury Center places importance on the intimate and community-centric environment.
Transportation services at Canterbury Center include complimentary transportation for residents. This service can be utilized for both medical and non-medical purposes, ensuring that residents have access to essential appointments and errands outside of the facility. The convenient transport option aims to enhance residents' independence and ease the logistics of attending necessary outings.
Resident and family reviews present a varied view of Canterbury Center, highlighting both positive and negative aspects of the facility. Many reviewers appreciate the staff’s attentiveness, kindness, and professionalism, noting satisfaction with the rehabilitation services and the well-maintained environment. However, there are also reports of issues such as understaffing, insufficient patient care, and poor communication with families, as well as concerns about cleanliness and the security of personal belongings. While some families commend specific staff members for exceptional service, others indicate dissatisfaction due to unmet needs and lapses in basic care provision, indicating inconsistencies in the quality of service experienced by residents and their families.
Costs at this community start at $1,950 and range up to $8,150. The average price in the community is $5,050, which is less than the average price in the area of $5,369. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
