Canterbury House Assisted Living, located in Alexandria, Louisiana, is a facility that provides a range of assisted living care services. It caters to individuals seeking support for daily living activities while maintaining a level of independence. The facility accommodates 96 residents and is certified by both Medicare and Medicaid, having been a Medicare participant since August 17, 1989. Residents benefit from 24-hour supervision and support, ensuring safety and immediate assistance when required. Canterbury House Assisted Living emphasizes a comprehensive approach to healthcare by coordinating with external healthcare providers for specialized services such as podiatry, dental care, and hearing care. The facility offers wound and diabetes care, memory care, and hospice services to support varying health needs. Residents have access to occupational, physical, and speech therapy services, along with pain management strategies and incontinence care. Canterbury House Assisted Living also provides medication management to ensure residents receive proper medication schedules. Essential amenities include a barber and beauty salon, clubs and community activities for social engagement, and transportation arrangements for medical purposes.
Transportation services at Canterbury House Assisted Living include complimentary transportation aimed primarily at meeting residents' medical needs. This service ensures residents can attend medical appointments and receive necessary healthcare outside the facility. While the primary focus is on medical transportation, non-medical transportation arrangements can also be facilitated, enhancing resident mobility around Alexandria, Louisiana, for various personal errands or activities.
Despite the service offerings, reviews of Canterbury House Assisted Living highlight a divided perception of the facility's operations and management. Positive feedback points to knowledgeable staff and well-maintained facilities, indicating instances of satisfaction with care delivery. However, significant allegations regarding theft by staff members and financial misconduct by the administration raise serious concerns about security and ethical management. Reports of poor living conditions, including infestations, and unrestricted access to residents' financial information by various staff members, further contribute to a critical view of the facility's environment and operational practices. These serious issues overshadow the positive aspects reported, presenting a complex and contentious image of the assisted living center.
Costs at this community start at $3,614 and range up to $5,171. The average price in the community is $4,392, which is less than the average price in the area of $4,592. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
