Care Haven Center, located in Martinsburg, West Virginia, is a nursing home facility certified by both Medicare and Medicaid, having participated in Medicare since June 1, 2002. It currently accommodates 68 residents, providing a wide range of care and medical support services. These services include specialized care areas such as podiatry, speech therapy, occupational therapy, and physical therapy, which are essential for the rehabilitation and wellness of the residents. The facility also offers pain management, wound care, hospice, dialysis, and memory care services, catering to the diverse medical needs of its occupants. To enhance the quality of life, residents can access a barber/beauty salon and are supported with laundry and dry cleaning services. Additionally, Care Haven Center provides resident and family counseling, fostering a supportive environment for both residents and their loved ones.
Transportation services from Care Haven Center include complimentary transportation, available for both medical and non-medical purposes, to ensure residents can attend essential appointments and engage in community activities. This service helps maintain residents' connectivity with the surrounding community and supports their active participation in offsite events, which is crucial for their overall well-being and independence.
Reviews about Care Haven Center highlight varied perceptions of care quality and staff interactions. Many reviewers praise the staff for being friendly, caring, and dedicated, noting positive interactions between staff and residents, with recent improvements under new management. The facility's cleanliness and commitment to safety have received positive remarks. However, some families of residents have voiced dissatisfaction, focusing on management inefficiencies such as unresponsiveness, unpleasant odors, overcrowding, and insufficient staffing, which can delay addressing residents' needs. Concerns about neglect, missing personal items, and inadequacies in providing timely personal care contribute to negative perceptions. Some reviews also indicate that staff enthusiasm is tempered by challenges related to overwork and understaffing, potentially impacting job satisfaction and the quality of resident care.
Costs at this community start at $7,671 and range up to $8,150. The average price in the community is $7,910, which is more than the average price in the area of $5,383. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
