Care One at Redstone, located in East Longmeadow, MA, is a nursing home facility that provides a variety of senior care services, including rehabilitation, long-term care, and skilled nursing. Established as a Medicare and Medicaid-certified facility since May 28, 1987, it caters to up to 188 residents, offering a comprehensive range of care services. These services include physical, occupational, and speech therapy as part of tailored care programs, alongside specialized diabetes care. The facility also provides clubs and community activities to engage residents, fostering a supportive environment. Residents have access to dental care services, and certified nurses are available to address their medical needs. Additionally, Care One at Redstone offers resident and family counseling services to support emotional well-being and communication.
Transportation services at Care One at Redstone include complimentary transportation for medical and non-medical purposes, ensuring residents can attend necessary appointments or participate in community outings. This service aims to support the mobility and independence of residents while maintaining their connection to the wider East Longmeadow community.
Review summaries from families and residents point to a mixed perception of the care and staff at Care One at Redstone. Some reviews express concerns over issues such as neglect, inadequate staffing, poor communication, and unprofessional behavior. There are reports of logistical errors and management inefficiencies, contributing to varied experiences among families. Conversely, several reviews commend the compassionate care provided by specific staff, particularly in areas such as physical therapy and resident interaction. This inconsistency in care quality suggests that while some residents have positive experiences, there is a need for administrative and operational improvements to address prevailing concerns and enhance overall service delivery.
Costs at this community start at $11,755 and range up to $13,636. The average price in the community is $12,695, which is more than the average price in the area of $8,041. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.