The Hills Post Acute is a care facility located in Santa Ana, California, offering both nursing home and assisted living services. It provides extensive care and medical support for its residents, certified by Medicare and Medicaid, and has been a Medicare participant since December 1, 2000. The facility offers a range of therapeutic services including occupational, physical, and speech therapy, as well as specialized care such as podiatry, vision, hearing, pain management, and wound care. Additional support services include dialysis, hospice, and memory care, critical for residents requiring ongoing medical attention and specialized programs. The facility caters to a community of 140 current occupants and promotes resident well-being through amenities like a barber/beauty salon and comprehensive laundry/dry cleaning services.
Residents and families have expressed diverse experiences at The Hills Post Acute. Many reviews point to the supportive and friendly staff, with specific praise for certified nursing assistants (CNAs), nurses, and the director who are noted for their efforts to create a family-like atmosphere. Recent management changes have reportedly led to improvements in nursing roles and overall care quality. Flexible visiting hours and the accommodating nature of the staff have been positively highlighted. Nevertheless, some concerns have been raised about communication, staffing levels, food quality, and hygiene practices. Challenges with cleanliness and the consistent application of COVID-19 safety protocols have been mentioned. Despite these issues, certain residents and families regard The Hills Post Acute as one of the preferable options in the region under current conditions.
Costs at this community start at $1,750 and range up to $9,050. The average price in the community is $5,400, which is less than the average price in the area of $6,192. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
