Carmel Hills is a continuing care retirement community located in Charlotte, North Carolina. The facility provides a range of senior living options designed to accommodate residents through different stages of aging, including independent living, assisted living, and skilled nursing care within a single campus. The community emphasizes holistic support, combining residential amenities with a coordinated approach to healthcare and daily needs.

Carmel Hills offers specialized care services tailored to individual resident requirements. Incontinence care is provided, with staff trained to assist residents in managing personal hygiene and maintaining comfort. Ambulatory care ensures support for those with mobility challenges, including assistance in moving throughout the facility and participation in activities. The community includes a secured environment, designed to enhance safety, particularly for residents with cognitive impairments. Amenities such as an on-site barber and beauty salon are available to support daily grooming and personal care.

Medical support services at Carmel Hills include diabetes care, with monitoring and management of blood glucose as well as medication administration. Comprehensive medication management is overseen by nursing staff, who assist with prescription organization, administration, and documentation. On-site podiatry services are provided, allowing residents to receive regular foot care assessments and treatments without needing to travel off campus.

For activities of daily living, staff are available to provide full assistance with bathing, eating, dressing, and toileting. Caregivers work closely with each resident to ensure that personal needs are met while maintaining dignity and comfort. The approach is individualized, adapting to changing health and physical abilities.

Carmel Hills offers complimentary transportation services for both medical and non-medical needs. Residents can access rides to medical appointments, therapy sessions, or procedures, as well as transportation to off-campus errands or social outings. This service supports resident autonomy and helps maintain connectivity with the broader community.

According to resident and family feedback, most reviewers emphasize the caring, attentive, and long-tenured staff at Carmel Hills, as well as a community atmosphere that supports emotional and physical well-being. Staff are commended for their personalized care, respectful interactions, and attention to health changes, with frequent appreciation expressed for the facility’s Christian values and transparent pricing. Activities and amenities such as daily grooming, clean living spaces, varied recreational programs, and ongoing support for transitions in care are highlighted positively in most reviews. However, one review raises concerns about decreased management oversight and inconsistency in housekeeping and caregiver professionalism on the assisted living side, suggesting possible variability in standards. Despite this caution, the majority of families and residents continue to recommend Carmel Hills based on strong relationships with staff and a supportive environment that emphasizes compassionate care.

Costs at this community start at $1,745 and range up to $7,239. The average price in the community is $4,492, which is less than the average price in the area of $4,649. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.