Casa Promesa, situated in the Bronx, NY, is a specialized nursing facility dedicated to providing care for individuals with HIV/AIDS. The facility primarily offers 24-hour skilled nursing care, ensuring that residents receive continuous medical support and supervision. Casa Promesa is designed to deliver comprehensive healthcare services that address both the physical and emotional needs of its residents. The skilled nursing care includes medical management, rehabilitative therapies, and an array of support services aimed at enhancing life quality and facilitating better health outcomes. The facility operates with a focus on holistic care, recognizing the complex requirements of individuals living with HIV/AIDS.
The reviews from residents and their families depict a mixed experience at Casa Promesa. On one hand, the facility is praised for its supportive environment, with commendations directed towards the administration, nursing, and social service teams. Residents appreciate the medical care offered, alongside a safe environment bolstered by substance abuse coping groups and recreational trips which provide therapeutic benefits. On the other hand, family members and some residents express dissatisfaction with aspects of the facility, citing issues such as poor communication, perceived neglect from staff, and professionalism concerns, particularly with security personnel and nursing staff. There are also serious concerns raised over potential overmedication, signaling a need for improved oversight of operational practices. This polarized feedback highlights strengths in therapeutic care but underlines challenges in staff interactions and overall care management at Casa Promesa.
Costs at this community start at $1,375 and range up to $14,357. The average price in the community is $7,866, which is less than the average price in the area of $8,383. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
