Chalet Of Niles, LLC is a nursing home located in Niles, Michigan, dedicated to providing long-term care for residents requiring constant medical support and assistance with daily living activities. This facility is part of the broader network of healthcare services available in the area, aiming to deliver essential elder care and rehabilitation services. The primary focus of Chalet Of Niles is to cater to individuals with varying levels of health needs, offering a structured environment aimed at improving the quality of life for its residents.
Feedback from residents and their families presents a mixed overview of the care and services at Chalet Of Niles. Positive aspects noted include the presence of caring and compassionate staff, as well as excellent physical therapy services that help residents regain strength and mobility. The attentive social workers are highlighted as critical in maintaining a family-oriented atmosphere, where respect and dignity are focal points, particularly in hospice care scenarios. Facilities are often cited as being clean, contributing to a more comfortable environment for residents.
On the other hand, there are numerous criticisms that point out significant areas needing improvement. Reports indicate issues such as disorganization, inadequate patient care, and unaddressed health needs. Complaints also include problems with unsanitary conditions, neglected repairs, and insufficient responses to residents' requests for assistance. Some reviews detail medication errors and poor food quality, along with concerns about rude or unprofessional behavior by staff members. Serious allegations of mistreatment and inconsistent communication with family members regarding resident care have been reported. Additionally, the lack of clear organizational processes suggests a need for better operational efficiency and improvements in the standards of resident care are necessary according to some reviewers. These mixed reviews underscore a need for the facility to address various operational challenges to enhance the overall care experience for residents.
Costs at this community start at $1,995 and range up to $8,213. The average price in the community is $5,104, which is less than the average price in the area of $5,126. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
