Champlain Valley Physicians Hospital Medical Center Skilled Nursing Facility (SNF) is located in the city of Plattsburgh, New York. It operates within a hospital setting, providing a range of nursing home care services and is certified by both Medicare and Medicaid. Since its Medicare participation began on January 1, 1975, the facility has offered various medical and support services to its residents. The facility has capacity for 94 occupants and primarily caters to older adults requiring long-term or rehabilitative care.
The facility offers a comprehensive array of medical support and care services. These include wellness checks, pain management, and specialized support for conditions such as arthritis and cardiac care. It provides a rehabilitation program that features physical, occupational, and speech therapy, alongside outpatient rehabilitation and therapies. It also offers specific medical services such as podiatry, wound care, and IV therapies. Additionally, the facility supports residents’ needs with on-site amenities like a pharmacy, a beauty shop, and laundry/dry cleaning services. Language and cultural needs are respected, with services available in several languages including Cantonese, Mandarin, Chinese, Spanish, French, German, Hindi, and Vietnamese. For social and family connectivity, Champlain Valley Physicians Hospital Medical Center SNF organizes clubs and communities, alongside resident and family counseling services.
Despite its comprehensive range of services, resident and family reviews of Champlain Valley Physicians Hospital Medical Center SNF suggest significant concerns about the quality of care. Reviews highlight issues such as long wait times, inadequate medical treatment, and poor communication between healthcare providers and residents. Criticisms are directed at staff, including nurses and doctors, citing a lack of professionalism and empathy. Some reviews recount instances where critical health issues were not promptly addressed, compounded by ineffective administrative communication. While there are a few positive remarks noting good service in specific departments or by individual staff members, the overall feedback points to systemic problems in management and staffing that adversely affect the patient experience.
Costs at this community start at $9,125 and range up to $9,186. The average price in the community is $9,156, which is more than the average price in the area of $6,912. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.