Chapel Manor is a care facility located in Philadelphia, Pennsylvania. It primarily functions as a nursing home but also provides assisted living services. Chapel Manor has been a Medicare participant since December 1, 1979, and is certified by both Medicare and Medicaid. With 231 current occupants, the facility offers a comprehensive range of care services. The medical support and care services include specialized options such as stroke care, cardiac care, and wound care. Residents have access to therapy services including physical, speech, and occupational therapy, supported by skilled nursing care. Chapel Manor also addresses broader health needs through services like vision and hearing care, pain management, podiatry, and dental care. Additional amenities include a barber/beauty salon, laundry and dry cleaning services, and dialysis treatments. The facility also offers specialized care options like hospice, memory care, and family counseling. A resident and family council is available to facilitate communication between staff, residents, and families.
The reviews for Chapel Manor illustrate a complex picture of both commendations and criticisms. Many residents and their families appreciate the kindness and attentiveness of the staff, often praising specific caregivers for their dedication to maintaining cleanliness and providing compassionate care. The teamwork exhibited during the Covid-19 vaccination effort is positively noted. However, some reviews highlight serious issues, including unprofessional behavior at the front desk, medication errors, and long wait times for resident assistance. Administrative challenges, such as mishandling of insurance and paperwork, have also been reported. Allegations of neglect, theft, and concerns about cleanliness are noted, alongside more severe accusations of Medicaid fraud and improper patient handling. These reviews suggest a polarized experience at Chapel Manor, where some residents benefit from attentive and dedicated care, while others face significant challenges related to safety and professional standards.
Costs at this community start at $1,295 and range up to $10,646. The average price in the community is $5,970, which is less than the average price in the area of $6,325. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.