Chateau St. James Rehab and Retirement, located in Lutcher, Louisiana, is a facility offering primary nursing home services with additional support in memory care. The facility accommodates 74 current occupants and is certified by both Medicare and Medicaid, participating in the Medicare program since December 1, 1994. Chateau St. James provides a comprehensive range of care and medical support services designed to support both short-term rehabilitation and long-term residential care for seniors. Among the services available are 24-hour skilled nursing care, occupational therapy, physical therapy, speech therapy, and wound care. The facility also provides specialized services such as memory care and hospice. To assist residents with their daily living needs, amenities include laundry and dry cleaning services and a barber/beauty salon. Additional offerings include IV therapies and hearing care, and the facility supports resident and family counseling.

Despite the breadth of services available, residents and family members have expressed significant dissatisfaction with the quality of care and professionalism of Chateau St. James' staff. Reviews indicate a perception among some that the staff is unprofessional and prioritize their own interests over those of the residents. Concerns have been raised specifically about the handling of medications, noting that medication decisions were made without proper consultation or informed consent, leading to distress for families. Additionally, reports of unavailability and lack of responsiveness from the administration have been highlighted as a source of frustration, with specific mentions of missing medications at discharge. These issues have resulted in a lack of trust in the facility's ability to provide competent care, with some families expressing reluctance to use its services again.

Costs at this community start at $3,268 and range up to $6,418. The average price in the community is $4,843, which is less than the average price in the area of $5,089. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.