Chautauqua Nursing and Rehabilitation Center, situated in Dunkirk, New York, is a healthcare facility primarily focused on providing nursing home care. With a capacity to accommodate 212 residents, the center is certified by Medicare and Medicaid and has been a participant in the Medicare program since July 1, 1976. The facility offers an array of comprehensive care services, including skilled nursing, rehabilitation, and long-term care, catering to individuals recovering from surgery, illness, or injury, as well as those requiring ongoing nursing assistance. Residents benefit from robust medication management and administration programs, and the center provides onsite rehabilitation services, which encompass physical, occupational, recreational, and speech therapy. The facility also facilitates resident and family counseling to support the well-being of both its residents and their loved ones.
The experiences reported by residents and families at Chautauqua Nursing and Rehabilitation Center vary greatly. Many reviewers have criticized the facility, highlighting issues such as understaffing, neglect, rude behavior from staff, and alarming incidents including dehydration, hygiene problems, falls, and medication errors. These concerns suggest notable deficiencies in the care provided. Moreover, some families have reported difficulties in communicating these issues to management, with attempts to raise concerns allegedly going unanswered. Despite these negative reports, there are also accounts from residents who have expressed gratitude for the care they received, noting positive rehabilitation outcomes and acknowledging specific staff members for their kindness and dedication. A few employees have similarly shared their satisfaction with the supportive work environment. Nonetheless, the majority of feedback reflects significant concerns surrounding safety, adequacy of treatment, and overall management transparency at the center.
Costs at this community start at $1,900 and range up to $9,125. The average price in the community is $9,125, which is more than the average price in the area of $6,507. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.