Cherokee County Nursing Center, situated in Tahlequah, Oklahoma, operates as a nursing home facility dedicated to providing a range of long-term care services. It accommodates up to 93 occupants and is certified by both Medicare and Medicaid, with its participation in Medicare beginning on January 1, 1998. The center offers various therapeutic services, including speech, occupational, and physical therapy, to support residents' rehabilitation and overall well-being. Specialized care such as wound care is available, with dedicated staff members like a well-regarded wound care nurse named Kenya. In addition to traditional medical support, the facility provides respite care to support both residents and their families. Cherokee County Nursing Center also facilitates resident and family counseling sessions to foster a supportive community environment. Communication within the community is enhanced by staff members who can speak languages such as Chinese, French, and Hindi. Additional amenities include clubs and community activities to engage residents, as well as laundry and dry cleaning services to ensure personal items are well-maintained.
Despite these offerings, resident and family reviews raise concerns about certain aspects of care and management at the facility. While many reviewers note that the nursing staff appears more attentive to patients than to their visitors, there is significant criticism about the staff's attitude towards visitors, highlighting issues of perceived unkindness and inattentiveness. Reports of inconsistency in care services, particularly concerning therapy sessions and medication administration, suggest potential gaps in service quality. Management has been critiqued for poor communication practices and an inflexible approach, affecting support for employees and patient care. Some former employees expressed dissatisfaction with the disciplinary practices, although roles in housekeeping were generally viewed more positively. While individual staff members like the wound care nurse are praised for their dedication, these positive attributes are often overshadowed by broader concerns, prompting families to advise caution when considering the facility for their loved ones' care.
Costs at this community start at $4,593 and range up to $5,748. The average price in the community is $5,170, which is more than the average price in the area of $4,736. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.