Citizens Care Center, located in Havre De Grace, Maryland, is a nursing home facility that also offers assisted living services. It is certified by Medicare and Medicaid and has been a participant since January 3, 1967. The center accommodates 173 current occupants and provides comprehensive medical and personal care to its residents. It offers a range of therapeutic services including speech therapy, occupational therapy, and physical therapy to support the rehabilitation and wellness of its residents. The facility is equipped with a pharmacy to ensure the efficient management and dispensing of medications. Additionally, a barber and beauty salon is available on-site for residents' grooming and personal care needs. Citizens Care Center also provides hospice services for those requiring end-of-life care, with families noting the respectful and dignified treatment provided by the staff during these sensitive times.

Residents at Citizens Care Center have access to a variety of clubs and community activities designed to foster social interaction and engagement. The facility supports a vibrant community atmosphere where residents and their families can participate in various social, recreational, and educational programs. Nurses on staff are available to meet the medical care needs of residents. However, feedback from reviews indicates varied experiences with care quality. Many families appreciate the compassionate care provided by staff, especially during hospice care, whereas concerns have been raised about occasional neglectful behavior from some nurses, leading to dissatisfaction with care responsiveness. Family and resident counseling services are available to address concerns, and the facility encourages open dialogue between staff and families through resident and family councils. Overall, Citizens Care Center offers a mixture of nursing and assisted living services with attention to community involvement, but there are areas identified for improvement in consistency and quality of care.

Costs at this community start at $2,100 and range up to $8,600. The average price in the community is $5,350, which is less than the average price in the area of $5,740. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.