Cold Spring Hills Center for Nursing and Rehabilitation is located in Woodbury, New York. It is a healthcare facility certified by Medicare and Medicaid since 1977, offering services primarily focused on nursing home care, with additional provisions for assisted living. The center is equipped to accommodate up to 558 residents and provides an array of medical support services and therapies, including physical, occupational, and speech therapy. Specialized care is available for individuals recovering from strokes, those with cardiac conditions, diabetes care, memory care for Alzheimer's and dementia patients, and wound care. It also offers 24-hour skilled nursing care, respite care, and hospice services, as well as medication management and administration.
The facility includes amenities such as a barber/beauty salon, laundry and dry cleaning services, and clubs and communities designed to foster engagement among residents. Yoga and other wellness activities are available, supporting physical well-being. The center provides counseling services for both residents and their families, facilitating support and communication during stay. Despite these offerings, resident and family feedback indicates significant concerns regarding care quality, influenced by issues of understaffing and delayed response times which can lead to experiences of neglect. This has reportedly resulted in conditions such as residents being left without assistance for hours at a time and instances of improper handling of medical equipment. The food quality and overall patient care have been reported as unsatisfactory by several families, highlighting specific shortcomings in the administration. While individual staff members, including nurses and therapists, have received recognition for their exceptional service, substantial administrative challenges appear to affect the quality of care provided at the facility. This context suggests that prospective clients should be aware of these concerns when considering Cold Spring Hills Center for Nursing and Rehabilitation.
Costs at this community start at $3,240 and range up to $12,775. The average price in the community is $8,008, which is less than the average price in the area of $8,368. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.