Comfort Keepers Home Care II is located in the Anaheim Hills neighborhood of Anaheim, California, offering assisted-living services designed to support seniors who require help with everyday tasks while maintaining a degree of independence. Within the facility, residents have access to a clinic where they can receive basic medical support, including routine check-ups and consultations. Available pharmacy services ensure that residents can easily access prescription medications as needed, supporting continuity of care and management of medical conditions. Additionally, a barber and beauty salon is present on-site, providing grooming and personal care services to assist residents in maintaining their personal hygiene and appearance in a comfortable environment.
Despite the amenities offered, reviews from residents and their families suggest significant challenges within Comfort Keepers Home Care II, primarily due to management practices and staffing issues. Many reviewers highlight management's focus on financial objectives rather than improving the resident experience, with reports of tactics used to misrepresent occupancy levels. The reports indicate that the staff experience stress and a lack of appreciation, which affects the overall quality of care. Family members of residents indicate that caregivers are often short-staffed, leading to delays in response times and a lack of adequate assistance. Promised services and activities, such as the unique programs available, are perceived as being repetitive and under-resourced. Overall, the feedback reflects dissatisfaction with professionalism and empathy levels among the management and staff, impacting trust and satisfaction with the services provided.
Costs at this community start at $3,948 and range up to $8,137. The average price in the community is $6,042, which is less than the average price in the area of $6,124. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
