Comforting Hands Forever, located in San Rafael, California, is primarily an assisted-living facility designed to support residents with various care needs. The facility offers a range of services aimed at assisting those who require daily support and medical care. Catering specifically to residents with memory-related issues, the facility includes a Memory Care Only Community where medical professionals provide specialized support and activities tailored to cognitive needs. The facility is also equipped to manage patients with diabetes, offering diabetes care services that include monitoring and managing blood glucose levels. Incontinence care is available to help residents maintain dignity and comfort, while ambulatory care is focused on assisting those with mobility challenges. For end-of-life needs, hospice services are also provided to support residents and their families.
The amenities at Comforting Hands Forever aim to contribute to a well-rounded lifestyle for residents. These include a barber and beauty salon for personal grooming, which can enhance residents' self-esteem and well-being. Various clubs and communities are in place to encourage social interaction and engagement among residents, helping to build a sense of community. Laundry and dry cleaning services are provided to ensure personal clothing and linens are maintained. Although these amenities are beneficial, it is essential to note that there are resident and family concerns regarding the overall care quality and management practices at the facility.
For transportation, Comforting Hands Forever offers complimentary services available for both medical and non-medical purposes. This service is designed to help residents attend medical appointments and engage in social or recreational activities outside the facility, ensuring they remain connected with the broader community.
While residents appreciate elements such as the facility's gardens and select staff members who communicate effectively and offer help, reviews indicate significant challenges. There have been noted concerns about the restrictive environment due to locked doors and criticisms of the broader management and care quality. Moreover, specific allegations regarding financial misconduct and unfair administrative practices have been highlighted, which detracts from the overall perception of the facility. Despite the existence of positive aspects, management issues remain a point of contention for residents and their families.
Costs at this community start at $4,150 and range up to $8,695. The average price in the community is $6,422, which is more than the average price in the area of $6,093. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.