Comforts of Home - St. Croix Falls is an assisted living facility located in Saint Croix Falls, Wisconsin. The facility specializes in providing a supportive living environment for residents requiring assistance with daily activities. Comforts of Home offers a range of care services tailored to meet individual needs, including memory care, incontinence care, and ambulatory care. The community is secured to ensure the safety of its residents, especially those with memory impairments. Skilled nurses are available to provide medical support, including diabetes care, medication management, and hospice care. In addition to medical assistance, the facility features amenities such as a barber/beauty salon and a variety of clubs and communities designed to promote social interaction and engagement among residents.
Comforts of Home offers transportation services for both medical and non-medical purposes, providing residents with options for complimentary transportation or transportation at cost. This arrangement ensures residents have access to essential medical appointments as well as opportunities to engage in community activities outside the facility. Resident and family reviews present a mixed picture of the care quality and staff, with frequent praise for the compassionate and attentive nature of the staff, who often individualize care plans to cater to varying resident needs. The environment within the facility is described as clean and home-like, offering engaging activities and well-maintained outdoor spaces that contribute to the residents’ overall well-being. Management efforts are recognized for proactively hiring additional aides and investing in ongoing staff development.
However, concerns are raised about the facility's ability to adequately care for residents with advanced Alzheimer's or severe dementia, suggesting a need for better staff training to manage challenging behaviors. Communication issues and the handling of specific resident needs, such as maintaining hygiene and managing confrontational situations, are noted areas for improvement. While some families have noted positive changes and appreciate the facility's effort to create a supportive community, others feel there is a misalignment between advertised capabilities and the actual level of service provided to residents with complex mental health needs. This highlights the importance of managing expectations and continually assessing service delivery to meet diverse resident requirements.
Costs at this community start at $5,668 and range up to $6,900. The average price in the community is $6,284, which is more than the average price in the area of $5,213. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.