Consulate Health Care at West Altamonte, located in Altamonte Springs, Florida, is a facility certified by Medicare and Medicaid, positioned to offer both assisted living and nursing home services. Established as a Medicare participant since February 17, 1994, the center caters to the needs of 112 current residents. The healthcare services at Consulate Health Care include nursing support, cardiac care, pain management, wound care, and specialized areas such as stroke care, hospice services, and memory care. Rehabilitation and therapy services are an integral part of the care offerings with physical, occupational, and speech therapy available to support residents' recovery and health maintenance. Residents requiring dialysis can access this service, ensuring that their medical needs are met within the facility. To support a holistic approach to care, there are also amenities such as a barber/beauty salon and provisions for resident and family counseling.
Additionally, Consulate Health Care at West Altamonte strives to foster a supportive community environment through various clubs and activities, although challenges in execution have been noted. The facility faces concerns from resident reviews regarding care quality and staff responsiveness. These accounts highlight issues with staff communication, neglect of basic healthcare needs, and inadequate attention to hygiene and facilities maintenance. Despite these criticisms, the facility does have certain staff members who are recognized for their caring approach; however, systemic issues have been reported regarding delayed medication delivery and mishandling of patients' special dietary requirements. The facility actively engages in providing post-operative recovery plans tailored to meet individual patient needs and offers memory care programs for residents with dementia, although families have expressed caution due to past negative experiences and suggest comprehensive evaluation before choosing this facility for their loved ones.
Costs at this community start at $1,740 and range up to $7,000. The average price in the community is $4,370, which is less than the average price in the area of $4,671. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.