Continental Nursing & Rehab Center, located in Chicago, IL, is a care facility providing both skilled nursing and rehabilitation services. The center caters to a range of needs through its primary offerings of nursing home services and supplementary assisted living support. It is a Medicare and Medicaid certified institution, participating in the Medicare program since 1992. The center accommodates approximately 174 residents, integrating comprehensive care plans for residents’ diverse health requirements.

The facility offers a wide array of medical and supportive services which include hearing care, stroke care, dental care, speech therapy, and pain management. Nursing staff provide attention to wound care, occupational therapy, and physical therapy needs. Residents can access various support services such as in-house dialysis and hospice care, and specialized memory care is available for those with cognitive impairments. Amenities designed to enrich resident life include a barber/beauty salon and laundry and dry-cleaning services. Furthermore, social aspects are enhanced through clubs and community involvement, and there is provision for resident and family counseling to support familial and social connections.

Despite the array of services and programs, resident and family reviews indicate multiple areas of concern. Reports emphasize significant issues such as understaffing, which negatively impacts care quality, and the timeliness and adequacy of medical treatments. Communication with families is often reported as insufficient, with unanswered calls and emails highlighting systemic communication barriers. Additionally, management practices are criticized as being financially driven, with residents and their families pointing to increased costs and reduced amenities. Concerns extend to living conditions, where unclean environments and restrictive policies hamper resident comfort and mobility. The collective feedback from residents and families underscores the necessity for managerial improvements and regulatory oversight to enhance the quality of care and ensure ethical facility operations.

Costs at this community start at $2,295 and range up to $8,400. The average price in the community is $5,348, which is less than the average price in the area of $5,534. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.