Country View in Oak Creek, Wisconsin, is an assisted-living facility certified by both Medicare and Medicaid, operating since March 13, 1997. With a current capacity of 126 residents, the facility aims to provide a supportive environment where occupants can enjoy semi-independent living with assistance as needed. The facility is designed to accommodate a diverse range of care needs, offering a combination of clinical services and personal care support to its residents.
Country View provides a wide array of care and medical support services to meet the needs of its residents. These services include clubs and community activities to encourage social engagement and mental wellness programs to support emotional health. The facility also accommodates residents requiring more specialized care, such as hospice and memory care, although it is not exclusively dedicated to memory care. Medical support services include courtesy transportation to medical appointments, incontinence care, ambulatory care, and diabetes care. Medication coordination and management are available to ensure residents receive their prescribed medications accurately and on time. For residents requiring specialized medical services, Country View offers vision, hearing, and podiatric care, along with dental care. The presence of nurses within the facility helps manage day-to-day health concerns and supports residents' overall well-being. Additionally, language support services in Spanish are offered to cater to diverse linguistic needs. The facility also provides essential amenities such as laundry and dry cleaning services, and residents can access personal grooming services at the on-site barber and beauty salon.
Transportation services at Country View are available at cost and are aimed at addressing both medical and non-medical needs of the residents. Although primarily geared towards ensuring residents can attend necessary medical appointments, the transportation offerings can also be utilized for other purposes, enhancing the residents' ability to participate in activities and maintain connectivity with the wider community outside the facility.
The feedback regarding Country View from residents and families presents a mixed perspective. While there are positive remarks emphasizing the friendly and caring staff, effective communication, and the facility's diverse room layouts, there are also concerns raised by others. Some have reported instances of unprofessional management, insufficient attention to individual incidents, and dissatisfaction with living conditions, such as noticeable odors and a lack of activities. It was noted that the facility does not focus exclusively on memory care, which can sometimes necessitate additional supervisory measures for certain residents. Potential inconsistencies in management practices and staff experience caused hesitation among some reviewers. However, the possibility of new ownership may imply recent improvements in staff training and management approaches, potentially addressing previously reported issues.
Costs at this community start at $3,799 and range up to $7,604. The average price in the community is $5,702, which is less than the average price in the area of $5,717. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
