Country Villa Hacienda Healthcare Center is a skilled nursing facility located in San Bernardino, California. With a certified capacity under both Medicare and Medicaid, the center has been a Medicare participant since June 1, 1970. It provides care to 94 current occupants, primarily focused on long-term and rehabilitation services. The facility is designed to offer various therapeutic services, including physical, occupational, and speech therapy, to support residents in regaining independence and enhancing their quality of life. The center is also capable of addressing complex medical needs through its comprehensive healthcare services. Resident and family counseling is available to support the emotional and psychological needs of those in care and their loved ones.
Resident and family reviews illustrate a mixed experience at Country Villa Hacienda Healthcare Center. Positive feedback highlights the friendly and professional demeanor of the staff, with specific mentions of employees like Vanessa, who are noted for their compassionate and knowledgeable assistance. The facility is complimented for maintaining cleanliness and fostering a welcoming environment through dedicated caregivers. However, significant concerns are raised in certain reviews about neglect and unprofessional conduct, including issues like inadequate communication with family members, unsanitary conditions, and improper medication administration. Some residents have reported dissatisfaction with personal care attention and administrative functions, alleging oversight failures. This range of feedback suggests variability in care quality across different aspects of the facility's operations.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $5,860. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
