Country Villa South Conv Ctr is a nursing home located in Los Angeles, California, providing an array of care services and amenities tailored to meet the needs of its residents. This facility supports various language groups, including Spanish, English, French, Chinese, German, and Vietnamese, and participates in programs certified by Medicare and Medicaid, having been a Medicare participant since January 1, 1967. With 77 current occupants, the center offers comprehensive medical support, including dental care, nursing services, wellness checks, hospitals like Saint Louis University Hospital and Alton Memorial being part of their network, as well as physical therapy and mental wellness programs. Specialized care services available include hospice, oxygen therapy, pulmonary rehabilitation, ostomy care, and memory care. Residents have access to physical therapy, electronic medication administration records, and innovative care systems like Care Innovations – Quietcare. Additional amenities include a barber/beauty salon and yoga sessions, aiming to enhance the quality of life and well-being of the residents.
While the facility offers these varied services, resident and family reviews highlight a mixed reputation. Many reviewers express serious concerns, citing dissatisfaction with the quality of care, particularly during night shifts where staff have been described as rude and inattentive. Reports of neglect, delayed responses, and medical mismanagement have been raised, along with complaints about unhygienic conditions, including bedbug infestations. Despite these concerns, some reviews indicate improvements, noting cleaner conditions and dedicated care from specific staff members under new management. Efforts by the administration to enhance the facility and services have been observed, with some residents experiencing better care and more attention from CNAs and rehabilitation personnel. Nevertheless, persistent issues with staff negligence and communication continue to warrant caution for potential users. The facility's divided reputation reflects both critical flaws and efforts for change, illustrating a complex environment for residents and their families.
Costs at this community start at $7,204 and range up to $9,050. The average price in the community is $8,127, which is more than the average price in the area of $5,983. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.