Covenant Home is a nursing facility located in New Orleans, Louisiana, focused on providing care to its residents through a comprehensive range of services. The facility is certified by both Medicare and Medicaid and has been participating in the Medicare program since November 20, 2004. Covenant Home accommodates up to 87 residents and offers essential services such as laundry and dry cleaning to ensure the well-being and convenience of its occupants. Additionally, the facility places an emphasis on community and communication by offering resident and family counseling. This service allows for an exchange of feedback and dialogue between residents, their families, and the care providers, fostering a supportive environment for addressing concerns and improving care strategies.
The reviews regarding Covenant Home present a mixed outlook on the care provided. Positive feedback often highlights the dedication and kindness of the staff, who strive to deliver compassionate care despite challenges such as limited resources and an outdated physical infrastructure. Residents and their families appreciate the staff's friendly demeanor, which some feel compensates for the facility's shortcomings. On the contrary, other reviews bring to light significant issues, including concerns about patient neglect and inadequate care. Reports of insufficient supplies, cleanliness problems, and unresponsive staff have contributed to some residents feeling unsafe or uncomfortable. These reviews suggest a variance in the quality of care experienced, with some residents benefitting from attentive staff while others face obstacles linked to what has been described as understaffing and facility inadequacies.
Costs at this community start at $5,044 and range up to $6,418. The average price in the community is $5,731, which is more than the average price in the area of $5,004. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
