Crest Manor Living and Rehabilitation Center is a skilled nursing facility located in Fairport, New York. The facility provides both long-term nursing home care and short-term rehabilitation services to its residents. Certified by both Medicare and Medicaid—with Medicare participation dating back to 1976—Crest Manor accommodates approximately 75 current occupants. In addition to comprehensive nursing care, the center offers assisted living services, 24-hour nursing supervision, and specialized care for individuals recovering from surgeries, illnesses, or injuries. Support is available for various activities of daily living, offering some physical assistance with bathing and dressing, standby supervision with eating, and full assistance with toileting.
Residents at Crest Manor have access to a multidisciplinary care team that includes nursing staff, a care navigator, podiatry services, and a range of rehabilitative therapies such as physical, occupational, and speech therapy. The facility also provides respite care options, and both resident and family counseling services are available. The environment is structured to foster communication and advocacy, with noted involvement from the Director of Social Work and a collaborative team of nursing, therapy, and support personnel.
Family and resident feedback highlight staff compassion, professionalism, and the facility’s clean environment, though experiences are mixed overall. Positive comments recognize the responsiveness and friendliness of the staff, with special mentions for therapy and social work employees. However, some residents and families have raised concerns regarding food safety, proper dietary management, and communication consistency. Instances of delayed response to call buttons and issues with remote monitoring have also been cited. Management stability and staff turnover are referenced occasionally in reviews, contrasted by other remarks pointing to strong teamwork and attentive care from employees. No major changes in facility operations or ownership have been reported as of early 2024.
Costs at this community start at $2,095 and range up to $9,044. The average price in the community is $5,570, which is less than the average price in the area of $6,359. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.