Crestwood Health Care Center, LLC, situated in Florissant, Missouri, is a skilled nursing facility that offers a range of services such as rehabilitation, long-term care, and short-term respite care. The center provides personalized care plans tailored to meet the unique needs of each resident, with services including physical, occupational, and speech therapies. Crestwood is designed to cater to elderly residents with varying degrees of assistance required, typically focusing on those needing nursing-home-level care.
The facility provides specific care in areas such as incontinence care and is recognized as a secured community. This includes efforts to manage residents who may have conditions that require heightened safety measures. While the intentions of offering comprehensive care and security are evident, reviews indicate a mix of experiences, with notable concerns over the care quality. Challenges such as staff and management turnover contribute to disorganization and gaps in communication, which have impacted the consistency of care delivery. Additional issues around security and personal item management, such as reports of missing belongings, underscore the need for strengthened operational protocols to ensure resident trust and safety. Resident safety is further questioned due to reported incidents of falls and inadequate assistance in hygiene, pointing to areas needing careful attention and improvement.
On an administrative level, the facility has shown some positive initiatives, such as assistance with Medicaid applications and legal processes, which have been appreciated by families. However, these efforts have been somewhat overshadowed by widespread concerns about basic care services, highlighting a necessity for the facility to enhance its operational practices to better serve its residents.
Costs at this community start at $2,100 and range up to $6,180. The average price in the community is $4,140, which is less than the average price in the area of $4,430. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
