Crossroads Care Center of Milwaukee, nestled in the vibrant city of Milwaukee, Wisconsin, is a nursing home that strives to deliver comprehensive healthcare services tailored for both short-term rehabilitation and extended residential care. Situated in a convenient location for families and visitors, Crossroads Care Center is committed to creating a supportive environment where residents can feel at home while receiving the care they need.
The facility offers an impressive variety of specialized care options. Residents can benefit from advanced wound care, compassionate hospice services, and a range of therapies focused on occupational, physical, and speech rehabilitation. These therapies are designed to facilitate recovery and enhance the quality of life for each individual, ensuring that their unique healthcare needs are met with professionalism and empathy. Furthermore, Crossroads provides targeted diabetes care and intravenous (IV) therapies, showcasing their dedication to addressing a wide spectrum of medical conditions within the community.
In terms of amenities, Crossroads Care Center seeks to create a comfortable living experience for its residents. The facility includes well-appointed accommodations tailored to promote both comfort and accessibility. Residents have access to communal areas designed for social interaction and relaxation, as well as spaces for recreational activities that aim to foster a sense of community and engagement among residents.
Despite these offerings, feedback from residents and families has been varied. A significant number of individuals have expressed concerns about the quality of care and staff responsiveness. Specific issues raised include insufficient patient hygiene, a lack of staff presence during night and evening shifts, and inadequate responses to emergencies. Serious allegations have also surfaced regarding fraudulent practices in the therapy department and poor medication management, pointing to systemic issues in communication and accountability. While some residents and families have had positive interactions with certain staff members and have praised the activities department for its engaging programs, these positive experiences are overshadowed by ongoing concerns. The administration has faced criticism for not effectively addressing these issues, which has contributed to the facility's reputation challenges in caregiving and management practices.
Crossroads Care Center of Milwaukee continues to navigate these complex challenges, working towards improving the overall experience for residents and their families while striving to uphold their commitment to quality care and service.
Costs at this community start at $1,915 and range up to $8,429. The average price in the community is $5,172, which is less than the average price in the area of $5,715. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
