Cypress Pointe Rehabilitation Center, located in Wilmington, NC, is a healthcare facility primarily providing nursing home services with a focus on both short-term rehabilitation and long-term skilled nursing care. The center offers a comprehensive suite of care services designed to support various medical and daily living needs of its residents. With a bed capacity accommodating up to 81 occupants, Cypress Pointe caters to a diverse population, providing care and amenities that address both physical and mental health needs.
Cypress Pointe offers specialized medical support services including physical, occupational, and speech therapies, which are essential for rehabilitation efforts aimed at improving mobility, communication, and daily function. In addressing specific conditions such as carpal tunnel syndrome, arthritis, and headaches, the center includes targeted physical therapy interventions. Residents with mental health needs receive support through mental wellness programs and counseling services as part of a broader holistic care approach. Furthermore, the facility provides nursing care with a focus on monitoring and managing conditions like depression and pain through regular wellness checks and the use of electronic Medication Administration Records.
Medical care at Cypress Pointe also involves ostomy and oxygen therapy, managed by qualified nursing staff ensuring specialized attention. The facility is equipped with a pharmacy service and offers respite care, allowing temporary relief for regular caregivers. Hospice care is available on-site, and essential wellness services like dental care and pulmonary rehabilitation are also offered. The center supports diversity through bilingual staff who provide language services in English, Spanish, Chinese, French, Vietnamese, and German, fostering better communication and inclusivity for residents of varied linguistic backgrounds.
Residents and their families are encouraged to participate in various clubs and communities, enhancing social interactions and a sense of belonging. Facilities such as yoga sessions contribute to the residents' physical health and well-being. The facility is certified by Medicare and Medicaid and has been a participant since June 1, 1976. The Care Innovations QuietCare system is implemented to ensure residents' safety and compliance with medication regimens. Cypress Pointe also maintains strong collaboration with nearby healthcare institutions like Alton Memorial Hospital and Saint Louis University Hospital.
Resident and family feedback about Cypress Pointe presents a mixed picture. Some reviews highlight extremely positive experiences with compassionate and attentive care alongside friendly staff and effective rehabilitation services. However, concerns have been raised about care inconsistencies, including issues with understaffing and inadequate response to residents' needs, painting a complex image of the facility’s operational dynamics. Employee feedback is similarly divided, with reports of a supportive working environment from some, while others describe unprofessional conditions and management challenges.
Costs at this community start at $6,981 and range up to $6,992. The average price in the community is $6,986, which is more than the average price in the area of $5,123. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
