Diamond Willow Assisted Living of Baxter, located in Baxter, MN, is a facility that offers assisted living services with a particular focus on memory care. The facility aims to provide a home-like environment with personalized care plans designed to meet the individual needs of its residents. Caregivers at Diamond Willow are trained to assist with daily living activities, manage medications, and support residents with Alzheimer's disease and other forms of dementia. The emphasis is on creating a supportive and tailored care experience.
In terms of specific care offerings, Diamond Willow Assisted Living of Baxter provides diabetes care, with staff available to assist residents in managing their condition through medication management and appropriate dietary guidance. Incontinence care is also provided, with staff trained to ensure residents' comfort and dignity in managing these personal needs. Ambulatory care support is available, catering to residents who require assistance with movement and mobility, ensuring safety and promoting independence.
However, reviews have highlighted several management and operational issues within the facility. Criticisms include poor quality of resident care, management inefficiencies, and allegations of discriminatory practices, pointing to a lack of workplace diversity and a predominantly female staff. The high turnover of employees suggests dissatisfaction among personnel. Operational challenges are noted in reports of overcrowding, as residents are sometimes accommodated two to a room, affecting privacy. Additionally, staff reliance on personal cell phones due to inadequate facility-provided technology indicates areas needing improvement. These reviews suggest a need for enhanced management oversight and better inclusiveness and support for both staff and residents.
Costs at this community start at $2,895 and range up to $6,900. The average price in the community is $4,898, which is more than the average price in the area of $4,627. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.