Diversicare of Lake Highlands, located in Dallas, Texas, is a senior living community that focuses on providing a variety of care services, primarily as a nursing home with additional options for assisted living. The facility has been certified by Medicare and Medicaid since October 4, 1990, and accommodates a range of care needs from short-term to long-term. Diversicare offers a comprehensive suite of medical support services, including diabetes management, incontinence care, and ambulatory care. The facility features specialized programs such as wound care, stroke care, and tracheostomy care, reflecting a commitment to addressing diverse health issues. They also provide memory care, oncology care, IV therapies, and dialysis, catering to residents with complex medical conditions. Licensed nurses and skilled professionals are available around the clock to administer medications, manage tracheostomy care, and monitor residents' health needs. The community also offers occupational, physical, and speech therapy to support rehabilitation, alongside swallowing therapy for residents with specific dietary and health challenges. Additional services include respite care and hospice for terminally ill individuals, ensuring comfort and care during critical times. The facility is equipped with a secured community for safety, along with amenities like a barber/beauty salon, fitness programs, and laundry/dry cleaning services to support daily living and enhance the residents' quality of life.

Transportation services at Diversicare of Lake Highlands include complimentary transportation and transportation at cost, aimed at facilitating residents' access to both medical appointments and non-medical destinations. Whether residents need to attend doctor visits, therapy sessions, or engage in social excursions, these transportation services provide essential support in maintaining residents' connections with their community and ensuring timely medical care.

Resident and family reviews of Diversicare of Lake Highlands present a mixed view regarding the quality of care and staff performance. On a positive note, families and residents appreciate the facility's clean environment and commend the administrative team's dedication. The physical therapy department receives praise for its efficacy, and specific staff members are recognized for their professionalism and commitment to resident care. Management's responsiveness and compassion toward both patients and their families also receive favorable mentions. However, there are serious concerns voiced in negative reviews, which include reports of inadequate nursing care, neglect that has led to severe health issues, and instances of understaffing, resulting in unresponsiveness to medical needs. Some complaints also cite poor communication and handling of sensitive situations, particularly following a resident's passing. While the facility receives endorsements for attentive care from some families, especially in certain departments, these mixed experiences highlight the necessity for a focused review of the consistency of care, particularly in nursing, to ensure high-quality standards are uniformly upheld across all services.

Costs at this community start at $2,895 and range up to $6,000. The average price in the community is $4,448, which is less than the average price in the area of $4,700. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.