Elderwood at Grand Island, located in Grand Island, NY, provides a comprehensive range of care services primarily within a nursing home setting, including short-term and long-term care solutions. This facility is equipped to support residents with varying needs, such as those requiring skilled nursing, rehabilitation, and memory care, particularly for individuals with Alzheimer's and other forms of dementia. Elderwood at Grand Island strives to cater to its residents by offering tailored care plans, integrating advanced therapeutic technologies, and focusing on specialized care programs.
The facility offers an array of services designed to support both residents and their families. Elderwood at Grand Island provides around-the-clock skilled nursing care, with specialized programs for pain management and wound care. Residents have access to comprehensive medication coordination and are supported by a Care Navigator to ensure clear communication and personalized care planning. The facility hosts onsite rehabilitation services including physical, occupational, recreational, and speech therapy, aiming to facilitate a continuum of care. Additionally, Elderwood at Grand Island incorporates clubs and communities to promote social interaction. Physical therapy, occupational therapy, and speech therapies are available to support residents’ recovery and well-being. Respite care services and outpatient rehabilitation programs are also implemented to assist families in managing caregiving responsibilities. Additionally, the facility includes amenities such as a barber and beauty salon to cater to residents' grooming needs.
Despite these offerings, reviews from residents and families indicate significant concerns over the quality of care and service, mentioning issues such as inadequate physical therapy, unhygienic conditions, and delayed staff response. Complaints highlight challenges like abusive behavior by some aides, neglect, and irregular discharge processes with unexpected financial obligations. While some staff, particularly in physical therapy and the business office, receive positive feedback, there are calls for systemic improvements and changes in management. These reports suggest a need for closer attention to operational standards to ensure a safer, more compassionate environment for residents.
Costs at this community start at $1,900 and range up to $9,125. The average price in the community is $5,512, which is less than the average price in the area of $6,338. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
