Elderwood at Hamburg, located in Hamburg, NY, is a senior care facility that primarily offers nursing home services with additional support for assisted living. The facility is certified by both Medicare and Medicaid, participating in the Medicare program since January 21, 1985. Elderwood at Hamburg accommodates 156 occupants and offers a variety of resident care and medical support services. The facility is equipped to provide around-the-clock skilled nursing care, memory care, and services tailored to specific medical needs like cardiac and wound care. Moreover, the facility offers extensive rehabilitation services which include physical, occupational, recreational, and speech therapy, along with outpatient rehabilitation options.
The establishment also features a variety of amenities designed to enhance the residents' daily living experience. This includes an onsite barber/beauty salon, laundry and dry cleaning services, and clubs and communities that foster social interaction and engagement among residents. To aid with the administration of medications and pain management, the facility employs a care navigator and nursing staff to ensure coordinated care. Memory care programs are also available to support residents with cognitive challenges.
Despite being recognized as a supportive workplace with skilled training and good benefits for employees, feedback from residents and their families is mixed. Positive reviews highlight the quality rehabilitative care provided, and the caring nature of some staff members. However, there are significant concerns about inconsistent care delivery, with reports of untimely response to call bells, medication errors, and inadequate hygiene maintenance. These issues are compounded by staffing challenges that result in overworked employees and poor communication between the facility and families. Elderwood at Hamburg continues to address these operational challenges while maintaining its healthcare standards alongside evolving COVID-19 protocols, albeit with no significant recent expansions or renovations documented.
Costs at this community start at $1,900 and range up to $9,125. The average price in the community is $5,512, which is less than the average price in the area of $6,103. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.