Elizabeth City Health and Rehabilitation, located in Elizabeth City, North Carolina, is a facility that provides nursing home care, skilled nursing, rehabilitation therapies, and long-term care services to its residents. The facility accommodates individuals who require short-term rehabilitation after surgery or injury, as well as those needing prolonged care for chronic health issues. Amenities within the facility include therapeutic services and an internet cafe available for patient use. However, public reviews present a mixed perception. While some families commend the attentive staff and effective therapy services, others voice concerns about management practices, response times, and communication gaps.
Resident and family experiences at Elizabeth City Health and Rehabilitation vary widely, with positive reports highlighting the caring nature of staff, robust therapy services, and the quality of the facilities such as the internet cafe for patients. In contrast, many families have raised concerns over care standards, citing instances of neglect such as unanswered call buttons and medication administration delays, as well as issues with hygiene practices. There are also reports of theft, challenges with patient identification, and inadequate responses to COVID-19. These issues may stem from understaffing and potential non-compliance with state guidelines. Despite some staff members expressing satisfaction with their work environment, the divergence between employee and family experiences suggests that these operational challenges are affecting patient care quality. The facility’s struggle to maintain consistent care services underscores the complex dynamics affecting resident satisfaction and overall service delivery.
Costs at this community start at $2,000 and range up to $7,540. The average price in the community is $4,770, which is less than the average price in the area of $4,862. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
