Ellen's Home South, located in Germantown, Wisconsin, is a care facility that primarily offers assisted-living services. Designed to accommodate residents with various levels of assistance needs, the facility provides a range of care options and community features that aim to support residents' daily living activities and enhance their quality of life.
Ellen's Home South offers a comprehensive suite of care services tailored to meet the diverse needs of its residents. Among the available services are memory care and incontinence care, specifically designed for individuals requiring specialized attention due to memory loss or continence issues. The facility is structured as a secured community, with design elements that accommodate memory loss, ensuring residents with cognitive challenges can move safely and comfortably within the premises. Ambulatory care and diabetes management are among the essential medical supports provided, ensuring residents receive necessary health care and treatments. An optometrist is available to attend to the vision needs of the residents. Featuring both indoor and outdoor walking paths, the community promotes physical activity and offers opportunities for exercise and relaxation within its secured grounds. Clinical care is supported by medication management services, with staff fluent in both English and Spanish.
Additionally, Ellen's Home South provides a range of lifestyle and wellness amenities to support resident engagement and well-being. There are clubs and communities for social interaction, fitness programs including yoga and chair yoga for physical health, and a barber/beauty salon for personal grooming and self-care. While the facility aligns activities to foster a friendly and sociable atmosphere, some concerns have been raised about staffing levels, which have impacted the timely response to residents' needs and have occasionally led to lapses in medical care. Communication, particularly regarding health updates and visitor policies, has been problematic according to some families, underscoring a need for improved information dissemination.
Transportation services at Ellen's Home South include both complimentary transportation and transportation available at a cost. These services are designed to facilitate residents' access to medical appointments, errands, and community activities, enhancing their independence and connection to the broader Germantown community. Despite efforts to provide comprehensive services, some residents and families have noted issues such as administrative inefficiencies and training shortcomings, which the management may need to address for improved resident satisfaction and care standards.
Costs at this community start at $5,430 and range up to $5,430. The average price in the community is $5,430, which is less than the average price in the area of $5,653. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.