Elm Manor Nursing and Rehabilitation Center, located in Canandaigua, NY, offers a comprehensive range of services focused on both short-term rehabilitation and long-term care. With a primary focus as a nursing home, the facility also provides assisted-living services, catering to the differing needs of its residents. Certified by Medicare and Medicaid and participating in Medicare since January 1, 1977, Elm Manor aims to deliver diverse healthcare options, including hospice, podiatry, wound care, dental care, occupational therapy, physical therapy, stroke care, vision care, speech therapy, hearing care, and cardiac care. The center houses 40 current occupants and provides nursing care, enhanced by the backup of Saint Louis University Hospital for complex medical needs. Specialty programs in physical, occupational, and speech therapies are designed to help residents regain independence and improve their health. The facility also offers memory care, ensuring support for those with cognitive impairments.

Elm Manor is equipped with amenities such as a chapel, barber/beauty salon, and hosts resident and family counseling sessions. These facilities are complemented by clubs and community activities to engage residents, who can communicate in both English and Spanish. Practical services such as laundry and dry cleaning are available to ensure resident convenience. However, reviews from residents and their families have presented a mixed picture of the facility's care quality and staff performance. Positive feedback highlights the dedication and professionalism of nurses and therapists, particularly in rehabilitation care, while some have praised its cleanliness and overall resident comfort. Contrastingly, there have been concerns about understaffing, management issues, safety concerns regarding dementia patients, and accessibility of cleaning supplies. Reports of rudeness, misinformation on COVID status, and strong odors have also contributed to a variance in experience, largely dependent on specific staff interactions, with concerns over staffing levels and management practices being a recurring theme.

Costs at this community start at $3,624 and range up to $9,044. The average price in the community is $6,334, which is less than the average price in the area of $6,653. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.