Embassy Rehab and Care Center, located in Sergeant Bluff, Iowa, is a facility that provides nursing home care with additional services in assisted living. Serving the community since 1988 as a Medicare participant, the center also holds certification from both Medicare and Medicaid. The facility caters to a variety of healthcare needs, offering nursing care, stroke care, and medication management among its core services. Additional therapeutic services include speech therapy, occupational therapy, and physical therapy, with pain management and wound care available to residents. With hospice care being one of the options, the center supports individuals through all stages of health care. The facility can house up to 53 occupants and makes available several community amenities, such as a barber/beauty salon, which are designed to enhance the quality of life for residents. Resident and family counseling is an offered service, promoting a supportive atmosphere for residents and their families. Two hospitals, Saint Louis University Hospital and Alton Memorial Hospital, provide additional medical support for more intensive care needs when required.
However, reviews indicate a mixed reputation regarding the quality of care and administrative management. While some praise the compassionate care received by their loved ones, especially those in hospice, there are concerns raised about the overall performance of the facility's staff and administration. Criticisms include issues with management, notably regarding the Director of Nursing, where reports suggest poor problem-solving and favoritism. Staff members have expressed the challenges they face, including being overworked and dealing with inadequate organizational support, leading to high turnover rates. Concerns about staffing levels and the effectiveness of medication management have been noted, with reports of low aide-to-resident ratios and critical tasks being overlooked. Such feedback highlights the necessity for prospective residents, employees, and family members to consider these aspects carefully when evaluating the facility.
Costs at this community start at $4,262 and range up to $5,969. The average price in the community is $5,116, which is more than the average price in the area of $5,032. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
