Envoy of Westover Hills, located in Richmond, Virginia, is a senior living community that specializes in skilled nursing care and offers both short-term recovery support and long-term care management. The facility provides a range of services, including assisted living, to cater to the diverse needs of its occupants. Certified by Medicare and Medicaid, Envoy of Westover Hills has been a Medicare participant since February 1, 1998, and accommodates up to 168 residents. The facility offers comprehensive care services such as pain management, cardiac care, wound care, stroke care, dialysis, hospice, memory care, and various therapies, including occupational, physical, and speech therapy. In addition, the community fosters a supportive environment through clubs and communities, ensuring residents stay engaged and connected.

The healthcare facility at Envoy of Westover Hills is noted for its rehabilitative team, which includes professionals who have been highlighted in reviews for their effective work. This team has successfully helped several residents return home after recovery. The administration, represented by Courtney and Kourtney Hales-Richards, is recognized for being responsive and maintaining a family-like atmosphere within the community. Resident and family counseling services are available to support families through the care process. Review feedback presents a mixed picture, highlighting strengths in rehabilitation and staff dedication, while pointing out challenges such as issues with nursing care responsiveness, transportation scheduling, and food quality. Additionally, concerns have been raised about structural problems, including faulty equipment and understaffing. Despite these challenges, the staff's friendliness and ongoing organizational improvements have been positively acknowledged.

Costs at this community start at $1,597 and range up to $6,691. The average price in the community is $4,144, which is less than the average price in the area of $4,742. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.