Evergreen Manor is a care facility located in Saco, Maine, primarily offering nursing home care to its residents. The facility is home to 37 occupants and provides a range of care services certified by Medicare and Medicaid, with participation in Medicare since January 1, 1994. Evergreen Manor offers a comprehensive suite of healthcare services, including incontinence and ambulatory care, memory care, and sensory integration. Residents benefit from medication management and specialized diabetes care. A secured community environment is maintained to ensure resident safety and wellbeing. Additional services like laundry and dry cleaning, a barber/beauty salon, and resident/family counseling are available to support everyday needs. The facility supports a diverse linguistic community, offering services in English and Mandarin to accommodate various cultural and language preferences.
Transportation services at Evergreen Manor include complimentary options for residents, facilitating both medical and non-medical trips. These services are designed to ensure that residents can attend important medical appointments and participate in social or community activities, enhancing their quality of life and ensuring continued engagement outside the care facility.
Reviews of Evergreen Manor present a varied picture of the facility's care and management quality. Some families express appreciation for the compassionate and dedicated care provided by nursing staff, highlighting positive experiences and attentive service. However, there are concerns from other family members about staff shortages, instances of negligence, and communication issues with management. Specific grievances include the oversight of resident meals and delays in providing basic care, raising questions about some neglectful practices. Management challenges are noted, particularly regarding resource limitations and workplace stress, with past staff reporting a difficult working environment. Behavior from a particular social worker has been flagged as aggressive and unresponsive to patient needs, indicating a need for improved interpersonal relations. Despite these issues, recent initiatives led by a new administrator have received positive feedback, with some residents and families noting an improvement in overall experiences at the facility.
Costs at this community start at $10,707 and range up to $12,420. The average price in the community is $11,564, which is more than the average price in the area of $7,108. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
