ExcelCare at Newark, formerly known as Churchman Atrium, is a senior living community situated in Newark, Delaware. The facility offers a continuum of care that includes nursing home services as its primary focus, along with assisted living and senior living options designed to address the diverse needs of older adults. Certified by Medicare and Medicaid and participating since January 23, 1984, ExcelCare at Newark houses approximately 90 residents and provides both short-term rehabilitation and long-term nursing care. Following its acquisition by ExcelCare Alliance, the facility has concentrated on delivering individualized care plans and comprehensive rehabilitation services tailored to each resident.
The care and medical support available at ExcelCare at Newark encompass a range of clinical and therapeutic services. The staff includes licensed nurses who provide 24-hour supervision and address ongoing medical needs. Rehabilitation services such as physical therapy, occupational therapy, and speech therapy are accessible on-site, along with specialized stroke care programs. Residents requiring diabetes management, pain management, tracheostomy care, wound care—including attention from a wound care specialist—as well as palliative and hospice care receive coordinated support. Additional medical services include vision care, hearing care, podiatry, and dental care. The care team also incorporates fall prevention protocols and offers respite care to support both residents and their families. While self-care is promoted for dressing, eating, and toileting, staff can assist with bathing for those needing some physical help.
On the amenities side, ExcelCare at Newark provides various services to enhance daily living and well-being. There is an on-site barber and beauty salon, podiatry services, and a structured activity program which includes clubs and communities for residents to engage socially. The facility offers laundry and dry-cleaning services to maintain a clean living environment. Transportation services are also available; complimentary transportation is provided for both medical appointments and non-medical needs, supporting residents’ access to community resources and external outings. The facility supports resident and family counseling, facilitating involvement in care decisions and offering guidance during care transitions.
Family and resident feedback describe a mix of experiences regarding care quality and staff interaction at ExcelCare at Newark. Many report positive interactions with kind, compassionate, and attentive staff, especially in rehabilitation and activity programming. Praised features include a clean environment, a welcoming atmosphere, spacious accommodations, and an active social calendar. However, other reviews cite concerns about care consistency, slow nurse response times, communication gaps, and episodes of unprofessional staff conduct. Some families have noted issues such as falls not being promptly addressed, unmet dietary requirements, and abrupt discharges. According to public reviews, improvements in food service, housekeeping, and management responsiveness have been observed, yet consistent quality still varies depending on staff and departmental leadership.
Overall, ExcelCare at Newark provides licensed skilled nursing care, various medical and therapy services, and a spectrum of amenities and activities within a residential senior community setting. The facility supports residents with chronic health conditions, rehabilitation, and personal care needs, while also offering opportunities for social engagement and individualized support.
Costs at this community start at $2,325 and range up to $9,825. The average price in the community is $6,075, which is less than the average price in the area of $6,243. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
