Fernhill Estates, nestled in the vibrant city of Portland, Oregon, offers a unique blend of nursing home and assisted living services, catering to the diverse needs of its residents. Certified by both Medicare and Medicaid, Fernhill Estates has been a trusted name in senior care since its Medicare participation began on July 1, 1993. The facility provides accommodations for 37 residents, each receiving a suite of personalized health and wellness services designed to promote independence and well-being. These services encompass comprehensive physical, occupational, and speech therapies, alongside nursing care and supportive resident and family counseling. The community is committed to crafting individualized care plans, continually refining its caregiving practices to align with the most current health and safety standards.
Fernhill Estates prides itself on creating an engaging and supportive environment. The community offers a variety of amenities to enhance the resident experience, including beautifully landscaped outdoor spaces for relaxation and social gatherings, a well-stocked library, and a multi-purpose activity room where residents can participate in arts and crafts, games, and entertainment events. The on-site dining facility serves nutritious meals prepared with care, accommodating dietary preferences and requirements to ensure residents enjoy a balanced and satisfying dining experience.
Despite the comprehensive services and amenities, feedback from residents and their families highlights a need for improvements in care quality at Fernhill Estates. While some staff interactions are praised for their kindness and professionalism, there are reports of neglect and inadequate medical attention. Concerns have been raised about the quality and temperature of meals, delays in medication administration, and maintenance issues affecting electrical outlets and window operations. Communication between staff and families has also been a point of concern, with calls for more effective dialogue and transparency.
Additionally, reviews point to challenges such as undertrained staff, lapses in hygiene standards, and structural issues including ceiling damage and poor insulation. These concerns indicate areas where the facility could benefit from strategic evaluation and enhancements to ensure a safe, comfortable, and supportive environment for all residents. Fernhill Estates remains committed to addressing these areas of concern, striving to uphold its promise of delivering exceptional care and a high quality of life for its residents.
Costs at this community start at $9,125 and range up to $10,585. The average price in the community is $9,855, which is more than the average price in the area of $4,872. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.