Fidelis Care I is an assisted living facility located in Metairie, Louisiana. This facility provides various supportive services tailored to individuals who require assistance with daily activities but wish to maintain a level of independence. The care services at Fidelis Care I include diabetes care, where residents are supported in managing their condition through medication assistance and dietary guidance. For those with medication needs, the facility offers medication management to ensure residents receive the correct medications and dosages at the appropriate times. Residents who require help with incontinence care can access personal hygiene assistance to maintain comfort and dignity. The facility also provides ambulatory care to support the mobility of residents, offering aid to those who need help moving safely around the premises.
However, reviews from residents and their families suggest significant concerns regarding the quality of care and the facility's overall management. The reviews frequently describe the facility as being in a poor state of repair, with various health and safety issues. Alleged violations include overflowing garbage, improper handling of medical waste, and infestations, which contribute to an unsafe environment for both residents and staff. Reports indicate a lack of adequate supplies necessary for resident care, and criticism is leveled at the management for prioritizing financial gain over resident well-being. Additionally, there are accusations of neglect in addressing serious health issues and inadequate support for staff. These concerns suggest that while Fidelis Care I offers a range of care services, there are substantial challenges affecting the quality and safety of service delivery.
Costs at this community start at $3,268 and range up to $5,853. The average price in the community is $4,560, which is less than the average price in the area of $4,986. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
