Fidelity Health Care is a nursing home located in El Monte, California. This facility accommodates 83 residents and has been certified by Medicare and Medicaid, participating in Medicare since May 4, 1978. It provides comprehensive nursing care services primarily focused on long-term care, ensuring that residents receive necessary medical assistance and personal support. The facility is equipped with a team that includes registered nurses, certified nursing assistants, and administrative staff dedicated to maintaining the well-being and dignity of their residents. Additionally, Fidelity Health Care offers resident and family counseling services, fostering a supportive environment for both its residents and their families.
The reviews of Fidelity Health Care present a mixed picture of the facility. Positive feedback highlights the management and staff's compassionate and helpful approach, with individuals such as Alex, the administrator, receiving particular commendation for their care provision. Families frequently note the facility's attentive environment, appreciating the dignified care given to long-term residents. Despite this, some reviews note areas for improvement, specifically regarding food quality and the attitudes of certain staff members, including charge nurses and registered nurses. Concerns have been raised about some instances of unprofessional conduct during interactions with patients, which affects the perceived quality of care. While some praise the facility's medical care and respect for patient well-being, others have voiced issues over the responsiveness and attentiveness of the nursing staff. Certified Nursing Assistants (CNAs) are often noted to be more attentive than charge nurses in some cases. While the facility is recognized for cleanliness and nurturing staff by some reviewers, others emphasize the need for improvements in service quality.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $6,108. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.