Fleur Heights Center For Wellness And Rehab, located in Des Moines, IA, is a facility providing nursing home services, focusing on various care types, including incontinence care, ambulatory care, and diabetes care. For residents living with incontinence, Fleur Heights offers monitoring and assistance to ensure that residents experience as much comfort and dignity as possible. Ambulatory care involves supporting residents who need assistance with mobility, providing aid as needed, while ensuring safety in movement around the facility. For those with diabetes, the center manages care through appropriate dietary provisions, monitoring of blood sugar levels, and administration of medication as required. However, reviews indicate a mixed quality of care experiences, reflecting significant variation in care depending upon individual staff interactions.

Family and resident reviews for Fleur Heights reflect diverse experiences. Some positive remarks highlight the caring nature and dedication of certain nursing staff, especially in the final moments of a resident’s life. There is also appreciation for continued care and cleanliness efforts during challenging times such as the COVID-19 pandemic. Conversely, some families have expressed disappointment with the administration and professionalism, citing issues like inadequate staffing, inappropriate room sharing for patients with dementia, and delayed cleaning of hygienic matters. Administrative practices involving unsanctioned relocations within the facility and lack of compassionate communication have also been highlighted as concerns. The feedback underscores the variability in care quality at Fleur Heights, with some families benefiting from compassionate care, while others experience challenges related to management and staffing.

Costs at this community start at $3,138 and range up to $6,448. The average price in the community is $4,793, which is less than the average price in the area of $5,025. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.