Forest Hills Care and Rehabilitation Center is located in Broken Arrow, Oklahoma, providing a range of care services that include skilled nursing, assisted living, rehabilitation services, long-term care, and memory care. Known for offering nursing-home care, the facility supports its residents with a variety of medical and therapeutic services, including 24-hour Licensed Practical Nurse availability, dental care, speech therapy, wound care, occupational therapy, and physical therapy. It also provides amenities like pharmacy services, respite care, laundry and dry cleaning, and support through resident and family counseling. Since its certification by Medicare on February 20, 2001, Forest Hills has been a Medicare participant.
Forest Hills Care and Rehabilitation Center is home to 103 current occupants and is designed to create individualized care plans to enhance the quality of life for its residents. The center includes services that extend to pharmacy support and nursing care, aimed at addressing health needs comprehensively. Despite the structure and services in place, resident and family feedback indicates significant challenges within the facility. Common criticisms include reports of inadequate care quality and issues with staff behavior, such as unresponsiveness, understaffing, and poor communication, which have resulted in challenges like difficulties contacting the facility by phone. There are reports of neglect-related experiences, including delayed medical attention, unsanitary conditions, and missing personal belongings. Safety concerns have been raised, including unauthorized discharges and accidental injuries. While some reviewers have positively noted certain staff members’ caring and competent behaviors, these accounts represent a minority, and other serious incidents involve mishandling health records and patient items. Forest Hills Care and Rehabilitation Center strives to improve its rehabilitation programs, although details on recent enhancements are limited, and direct contact with the facility may provide the most current updates on their services and improvements.
Costs at this community start at $3,100 and range up to $5,748. The average price in the community is $4,424, which is less than the average price in the area of $4,657. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.