Forest Hills Place, located in Cleveland Heights, Ohio, is an assisted living community operated by Meridian Senior Living that provides both assisted living and memory care services. The facility is designed to support older adults who require help with activities of daily living, as well as individuals with Alzheimer’s disease and other forms of dementia. In addition to standard assisted living options, Forest Hills Place operates a memory care community that is secured and specifically designed to accommodate residents experiencing memory loss. Renovations announced in 2023 aim to enhance its amenities, living spaces, and areas for resident engagement.

Care at Forest Hills Place encompasses assistance with full activities of daily living, including bathing, eating, dressing, and toileting, for residents who require complete support. The staff provides incontinence care, ambulatory care, and specialized diabetes care. Medication management is available, along with assistance in scheduling and attending doctors’ appointments and onsite podiatry visits. A wellness program encourages residents to maintain physical and mental health, and the environment is structured to support individuals who need memory care exclusively. Safety measures, such as a secured community and interior and exterior walking paths, are available to help prevent wandering, especially for memory care residents. The facility hosts social clubs and community activities, and offers indoor and outdoor walking areas. Additional amenities include a barber and beauty salon, aiming to support residents’ personal grooming needs.

Transportation services are provided by Forest Hills Place for both medical and non-medical purposes. Residents have access to complimentary transportation, transportation at additional cost, and regularly scheduled transportation. These services can be used for attending medical appointments, participating in community outings, or handling personal errands, depending on individual needs and the specific arrangements made through the facility.

Resident and family reviews of Forest Hills Place are very mixed. Families and residents often recognize the cleanliness of the facility, variety of activities, and attractive grounds, as well as staff members who are attentive and work to engage residents. However, repeated concerns include frequent understaffing, high turnover, inconsistent care—particularly in the memory care unit—and lapses in communication and safety protocols. Reports have described issues such as neglectful care, incidents of injury or unsupervised wandering, and persistent bedbug infestations, with some families stating they were not informed promptly. Medication administration and readiness for new resident move-ins have also been points of criticism. Some families positively highlight personalized care and a welcoming environment, while others express concern over inadequate attention to health, safety, and management issues.

Costs at this community start at $2,432 and range up to $3,800. The average price in the community is $3,116, which is less than the average price in the area of $5,073. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.