Fountainview Retirement Village, located in Portage, MI, is a senior living community that offers a spectrum of care options including independent living, assisted living, and dedicated memory care services. The community is designed to meet the diverse needs of its senior residents by providing personalized care plans and 24-hour assistance. Fountainview aims to offer an active and engaging lifestyle through various amenities and services, though the details of recent facility and program updates are not extensively documented in publicly available sources.
Fountainview Retirement Village provides a range of care and medical support services, especially focusing on memory care and assisted living. In terms of incontinence care, the community offers assistance in managing hygiene needs and products, although issues have been noted regarding the consistency of caregiving. For ambulatory care, staff support residents who require assistance with mobility, but the reviews indicate challenges with caregiver availability, impacting resident supervision and safety. Diabetes care involves monitoring dietary needs and medication management, yet concerns have been raised about nutritional balance and the adequacy of staff training in handling medical complexities, including medication for diabetic residents.
Transportation services at Fountainview Retirement Village include complimentary transportation designed to cater to both medical and non-medical needs of its residents. This service aims to facilitate access to essential medical appointments and community engagement opportunities such as shopping or recreational activities. However, the community's efficiency measures may impact the frequency or availability of these services.
Reviews from residents and families suggest that Fountainview Retirement Village faces challenges in maintaining quality care standards. There is a reported shortage of caregivers, leading to lapses in basic care, such as inadequate hand washing before meals and infrequent bathing schedules for residents. Weekend activities are lacking, which could affect resident engagement and well-being. Staff training appears to be insufficient, particularly in interacting with residents with dementia and managing medications. Additionally, concerns have been expressed about the quality of food, which is described as lacking in balance and diversity, and issues with personal grooming and clothing conditions of the residents. Management's focus on efficiency appears to detract from addressing these essential areas, impacting overall resident satisfaction and care quality.
Costs at this community start at $4,450 and range up to $4,755. The average price in the community is $4,602, which is less than the average price in the area of $5,332. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
