Friendship Haven is an assisted living facility located in Chattanooga, Tennessee, offering a range of care services to its residents. The facility is designed to support those who require assistance with daily living activities while providing a clean and welcoming environment. It has received mixed feedback from residents and their families, with some praising the professional and friendly in-person staff, while noting areas such as financial transparency and activity options that may need attention.
Friendship Haven provides specialized care for various needs, including incontinence care and ambulatory services, ensuring residents receive appropriate daily assistance. This includes support for mobility issues, allowing both ambulatory and non-ambulatory residents to navigate their day with the necessary aid. The facility offers memory care services aimed at supporting those with cognitive impairments, delivering tailored interventions to enhance cognitive functioning and quality of life. Diabetes care is also available, providing residents with monitoring and management of their condition as needed. Furthermore, the facility hosts a barber and beauty salon, where residents can access grooming services as part of an integrated approach to personal care and well-being. Staffing and ancillary services are in place to ensure residents receive comprehensive care, with personnel trained to accommodate the diverse needs of the community.
Regarding transportation, Friendship Haven offers transportation services at cost for both medical and non-medical purposes. This service ensures that residents have access to necessary appointments and can engage in community activities or errands outside the facility, promoting a sense of independence and connection with the broader community. While this transportation option is available, the cost and scheduling would need to be clarified with the administration. Additionally, it is important to note that residents and families have expressed concerns about the billing process, which includes discrepancies in price adjustments and unexpected medication charges. The facility’s approach to these matters, along with limited on-site activities, has been highlighted as an area with potential for improvement. Nonetheless, the cleanliness of the facility and the demeanor of the in-person staff contribute positively to the residents' living experience.
Costs at this community start at $5,520 and range up to $6,007. The average price in the community is $5,764, which is more than the average price in the area of $4,096. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.